- #Apple configurator 2 restore upgrade#
- #Apple configurator 2 restore software#
- #Apple configurator 2 restore password#
- #Apple configurator 2 restore series#
- #Apple configurator 2 restore mac#
If the more involved instructions do not work, the page advises customers to contact Apple Support directly.Īt present, it isn't clear how many customers are having the problem.
#Apple configurator 2 restore series#
The second version involves going through the startup options and accessing the Terminal, before undertaking a series of steps involving copying commands from a support page and pasting them into Terminal before running them. There is a secondary set of instructions for users who do not have the first option available to them.
#Apple configurator 2 restore mac#
In this particular situation, Apple primarily suggests using a secondary Mac and an external storage device to create a bootable installer.
In Apple Configurator 2 from the second Mac, select the first Mac computer. Make sure everything is working fine before quitting Apple Configurator 2 and unplugging cables.
#Apple configurator 2 restore software#
Failed to personalize the software update. The Apple logo will appear and disappear, and then your Mac will restart normally. According to Apple, the error appears if you erased the M1 Mac before updating to macOS Big Sur 11.0.1, which may prompt the message "An error occurred while preparing the update. While the main instructions will be usable by the majority of M1 Mac users, a second set deals with a specific "personalization error" that may appear.
Options are also available to erase the Mac completely and reinstall macOS from scratch. The instructions largely break down to launching Apple Configurator 2 on the secondary Mac, connecting the two Macs together, restarting the non-functional Mac using a special key sequence, then using Configurator 2 to revive or restore the firmware and recoveryOS. Rest of process is uneventful and works normally. Like the Intel version, the Apple Silicon variant still requires Apple Configurator 2 installed on a secondary Mac, as well as supported USB-C and USB-A cables for charging and data transfer, and for users to configure their web proxy and firewall ports to allow all network traffic to work with Apple's network. In Apple Configurator, select your iPhone, then click Back Up in the toolbar. MBP will flash Apple logo, then it will disappear 4) DFU device should show up in Apple Configurator 2. However, over the last week, users who have needed to revive the new M1-equipped Mac mini, MacBook Air, and 13-inch MacBook Pro were encountering problems going through the same process, with Apple Configurator 2 throwing up errors in some situations.Īpple has now updated its instructions for dealing with a restoration of a Mac with separate details specifically for the M1 Macs. Apple has procedures in place that can enable users to revive the firmware of the Mac, to allow it to boot and function normally.
#Apple configurator 2 restore upgrade#
There are occasions where a Mac may not work properly, to the level that the Mac or MacBook won't boot up at all, such as if a power cut is performed during an upgrade of macOS. Press and hold the power button of your problematic M1 MacBook, then simultaneously hold Control + Option + Shift for 10 seconds. Launch Apple Configurator 2 on the second Mac. Then, when the Blueprint is applied to a device, the device will be restored using. Connect the M1 Mac via the USB-C port with the second Mac using the cable you prepared.
#Apple configurator 2 restore password#
I will also go over how this could cause problems if you rely on the firmware password as a company or school theft deterrent.Apple has released two sets of instructions to perform an erase and restore on an Apple Silicon Mac or MacBook, roughly a week after users encountered issues performing a similar procedure intended for Intel-based Macs. Select Restore from Backup from the menu and select the appropriate backup. In my article, I will go over how this new method could be useful (Technology Recycling Companies or 2nd hand purchases). NOTE: An AC2 Restore will only remove the firmware password, NOT Activation Lock. This new way to remove the firmware password could have been hiding in plain sight for over 3 years. This process is not documented anywhere on support apple com or any in any of Apple's internal technician training materials. Perform an Apple Configurator 2 DFU "Restore" and the firmware password will be removed.
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